PIN Reset

Logging into Your OSCAR Account for the First Time

Once you are in, the system will ask you to select another 6 digit PIN number. The system will not allow you to use your birthday, or any variation of it, as your PIN.

You will be required to enter a security question and answer that will allow you to re-set your PIN in the event that you cannot remember it. The answer to the question must be entered exactly the same way each time. It is case sensitive. If you use a date as your answer, you must format the date the same way each time. You can put the format of the date into your question. For example, "Mother's birthday mmddyy" can be your question. This would be a hint for you to enter your answer as 102654 rather than October 26, 1954.

Examples Of Good Questions Are:
  • Pet's name
  • Spouse's date of birth mmddyy
  • Anniversary date mmddyy
  • Mother's maiden name (first and last)

You should never use your gtID#, date of birth, social security number or any other obvious piece of information as your question and answer.

"Authorization Failed - Invalid User ID or PIN" Error

  • Enter your gtID#
  • Leave the PIN field blank
  • Select the “forgot PIN” button

If you can answer your security question correctly, the system will allow you to enter.

Account has been Disabled

You must contact the Registrar’s Office for assistance. You can e-mail comments@registrar.gatech.edu. Our office will remove the disabled flag and ask you to do the following:

  • Enter your gtID#
  • Leave the PIN field blank
  • Select the “forgot PIN” button

If you can answer your security question correctly, the system will allow you to enter.

If You Have Difficulty or Cannot Remember the Answer to Your Security Question

If you are on campus, you can bring your photo id to room 104 of the Tech Tower during office hours (M-F, 8AM - 4:30 PM), or if it is after hours, you can take your photo id to the OIT Technology Support Center located in the Clough Undergraduate Learning Commons suite 215. To have your PIN reset to your 6 digit birthday. Once it has been reset, you will be required to select a new PIN (cannot be your date of birth in any combination). Once you have accessed the system, go to the PERSONAL INFORMATION menu and change your security question to something you will remember.

If you are off campus, you can email (comments@registrar.gatech.edu) or fax a request to have your PIN reset to (404) 894-0167. In your email/fax, include your name as it appears on your records, your gtID#, your signature and a copy of your photo ID card. Requests will be processed during business hours only (M-F 8:00AM - 4:30PM). Once your request has been received, your PIN is reset to your 6 digit birthday usually within 1 business day. Once your PIN has been reset to your date of birth, you will be required to select a new PIN (cannot be your date of birth in any combination). Next, go to the PERSONAL INFORMATION menu and change your security question to something you will remember.

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Latest Update: 6 months 1 week ago