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Whether you are student, faculty or staff, everyone has engaged in technical communications here at Georgia Tech. Since the recent COVID-19 outbreak forced all Yellow Jackets inside to distant learning and remote work environments, it is essential to adapt to more troubleshooting and conversations with Tech Support. The following are tips to help keep your conversations clear and concise.
1. Don’t contact Tech Support… yet
published March 20, 2020
The Spring Semester 2020 disruption in instruction and in campus functions due to the COVID-19 outbreak has resulted in the need to review policies related to grading and GPA requirements so that reasonable adjustments may be made to assist students and faculty in completing work for the term.
March 17, 2020
Effective immediately the Office of the Registrar will conduct all business remotely. At the end of the week beginning today, we will reassess the situation based upon any further guidance that is offered by authorities. Please check our website periodically at registrar.gatech.edu for updates.
Questions and requests for assistance should be sent to us at:
email@example.com - General Questions, Readmission
What is happening?
All of Banner Production (i.e., INB, Banner 9 Administrative Pages, SSB, Job Submission) and ancillary systems (Global ECS interface to Banner, TouchNet, GradesFirst, Canvas, TSquare, Grade Adapter, etc.) will be unavailable from 5:00 PM on Friday, May 31, 2019 until approximately 9:00 AM on Tuesday, June 4, 2019 while the Student Information System and database are upgraded.
When is it happening?
The maintenance begin at 5:00 PM on Friday, May 31, 2019.